Utilities face an uphill battle in educating residential customers since very few of them understand what a kilowatt-hour is, let alone why they should sign up for a utility cycling program or why a rooftop solar installation could be right for them. What’s more, a “Utility Residential Customer Education” study,…
Does Your Utility Create Meaningful Customer Experiences?
Since winning both the 2014 Fierce Energy Innovation Award and the 2016 AESP Energy Award, NTC Corporate continues to find proven success in designing and implementing EE programs on behalf of its customers. The following is a case study of how NTC Corporate achieved success for the State of Illinois…
